AV Installation Technician – Level 2

Reports to: Regional Associate Operations Manager

Goals and Outcomes:

The lead Technician (Level 2) is responsible for setting up, installing, operating, testing, and troubleshooting Audio/Video/Control and related equipment as well as manage/ supervise all field related operations. Also be responsible for mentoring/training Technicians working on their team.

Essential Functions:

  • Attend the Installation Turnover meeting with the Project Manager, so that all related information, Schedules and documentation is understood.
  • Verify all of the drawings, code, site pictures, and job description are complete and you have access to them.
  • Assemble and test equipment racks per the rack build schedule.
  • Ensure the equipment is programmed, configured and tested prior to onsite installation.
  • Make certain all cables, connectors, hardware and tools needed to complete the project are available and collected.
  • Maintain a clean an organized van with appropriate tools, ladders and safety equipment.
  • Inventory and deliver all equipment to the job site.
  • Complete walk through of the site with the PM and go over all details of the installation.
  • Verify working times and access to the workspace.
  • Install all AV equipment per Unified Technology Systems’ documentation and standards.
  • Perform minor DSP changes and load control code as necessary.
  • Ensure that the job is completed to Unified Technology Systems’ and industry standards for a safe and fully functional system.
  • Update project progress in Team Gantt at the end of each day.
  • Ensure that all equipment is connected per the drawings.
  • If the drawings are incorrect for functionality, mark the necessary changes accordingly.
  • Ensure that every wire has a label and it is marked according to the drawings.
  • Ensure that the trash is disposed of and the site is cleaner than it was when you arrived.
  • Perform and document System commissioning.
  • Submit all changes to CAD for as-built drawings.

Universal Responsibilities:

  • Represent Unified Technology Systems in a positive and professional manner at all times.
  • Productively interface with all team members and project stakeholders – internal and external.
  • Understand and follow Unified Technology Systems policies and procedures.
  • Proactively identify and discuss ideas to improve policies and procedures.
  • Demonstrate respect to co-workers, customers and vendors.
  • Take responsibility for your own actions and activities.
  • Promptly reply to all email and voicemail communications, including outside of standard work hours when required
  • Complete timecards daily.
  • Keep work area clean and free of clutter , to include (where applicable) office space, company vehicles and job site.
  • Keep all scheduled activities current in your MS Outlook calendar.
  • Be respectful in the care and handling of all company and client owned resources


  • Current Infocomm CTS certification
  • Advanced IP networking knowledge
  • Advanced AV system troubleshooting skills
  • Setup and connection of VTC units (Cisco, Lifesize, Polycom, etc…)
  • Setup and load code into Control Systems (Crestron, AMX, Extron, etc…)
  • Setup and load code into DSP (BSS, Biamp, ClearOne, etc…)
  • Terminate Fiber
  • Install and configure Interactive displays (SMART, Planar, etc…)
  • Wireless Microphone frequency coordination
  • Video Wall setup and configuration
  • Occasional after hours and/or travel may be required.

Installation Technician Job Application