Unified Technology Systems now proudly offers Network, Security and Infrastructure (NSi) services.

Unified Technology Systems has long been your source for the ultimate in audiovisual capabilities. With the addition of network physical layer, infrastructure and mission-critical solutions to our arsenal, we are positioned to provide the full breadth of IT, AV, and other low voltage capabilities. Partner with Unified Technology Systems and let us be your single source of technology solutions to enhance operations and maximize your business.

Physical Layer Infrastructure (PLi)

The right solution is more than just randomly adding more network cabling and horsepower.

Critical Systems Power & Cooling Solutions

When it comes to mission-critical environments, it’s all about eliminating downtime.

Cable Management

The sheer size and complexity of the devices on your network can be downright intimidating.

Unified Communication as a Service (UCaaS)

We have the Communication as a Service solution to meet your exact specifications.

DAS – WLAN Enterprise Solution

Modern construction elements such as glass and solar protection will effectively block cellular signals making consistent communication a challenge.

Commercial Security Infrastructure (CSi)

Whether you need Physical Security, Access Control, Video Surveillance or Intrusion Detection, we can help.

Sound Masking

If your facility struggles with lower productivity due to a lack of noise control and speech privacy, then let our team of experts help you solve this problem with a Sound Masking system.

The foundational component of the NSi

Physical Layer Infrastructure (PLi)

As the foundational component of the NSi (Network, Security, and Infrastructure) model, the Physical Layer Infrastructure of your Data Center must be capable of handling the ever-increasing demand from all IP-based devices. The right solution is more than just randomly adding more network cabling and horsepower. It all starts with proper engineering and design from an experienced contractor.

This is where our unique team of RCDD BICSI-certified Design Engineers and Project Managers can leverage their expertise. As one of a handful of companies with this capability, our experts will design and engineer a structured cabling infrastructure that is capable of handling all your mission-critical requirements. From design assistance to quality assurance checks, we have the right combination of PLi services for all your copper, fiber and conduit needs.

Capable of handling up to a 100GB backbone, our Physical Layer Infrastructure services can easily handle your ever-growing necessity for more bandwidth. We have the muscle to support the demands of your IP-based servers, switches, and storage units while safely complying with all NFPA regulations to minimize the heat load on your infrastructure.

We Proudly Offer:

  • Estimating/Budgeting
  • Design Assist and Design Build
  • Emergency Monitoring and Management Systems
  • Building Automation
  • Lighting and Control Systems
  • Raceway and Cable Tray Provisions for Low-Voltage Systems
  • Grounding and Bonding
  • AutoCAD/BIM Services/As-Built Documentation
  • Aftermarket Services – Preventive, Demand, and MACs
The five 9’s of reliability

Critical Systems Power & Cooling Solutions

When it comes to mission-critical environments, it’s all about eliminating downtime. With 99.999% guaranteed uptime, our data center management capabilities will keep your infrastructure running with all the properly cooled horsepower that your users demand.

Leveraging our elite partnership with Schneider Electric, we are capable of managing, simplifying, and delivering complex IT data center infrastructure. From IT and IDF closets to world-class data center facilities, our experienced team of data center managers is capable of handling multiple components such as floor space, power, cooling, consolidation, PLi, and staffing.

We are fully versed in all federal and state regulations so you can rest assured that all compliance issues for the corporate data center have been met, including the latest in green initiatives.

Your data center is the most expensive real estate in the building. You can’t just trust anyone to manage it. You need a team of proven experts that can help you deliver Mission Critical Environments with the five 9’s of reliability.

Let us assist you with:

  • Datacenter technology trends and innovation
  • Hosting infrastructure trends
  • Business alignment
  • Strategic vision
  • Cloud computing
  • Enterprise architecture
  • IT staffing and data center real estate/location/regionalization
  • Datacenter best practices
  • Datacenter infrastructure management (DCIM)

We have also compiled the latest in data center research including:

  • Server Virtualization Trends
  • Top 5 Strategic – PLi Infrastructure Initiatives
  • IT Convergence
  • Datacenter – High Density
  • Hot Aisle Containment Solutions (HACS)
  • Cold Aisle Containment Solutions (CACS) Refrigerant Based
  • Datacenter Technologies and Trends – 40GB/100GB Migration
  • Datacenter Infrastructure Management Software Trends

Unified Cable Management Software Solution

Managing today’s Physical Layer Infrastructure (PLi) can seem like a daunting task. The sheer size and complexity of the devices on your network can be downright intimidating. Many IT managers spend their day wrestling multiple spreadsheets in a vain attempt to keep up with it all. Devices are moved and replaced constantly. Personnel with all the institutional knowledge come and go. Just when you think you have it under control, it all changes again.

The good news is, it doesn’t have to be this way anymore.

Our Cable Management Software Solution puts the intelligence behind your physical layer. From the wall jack in the office all the way to the datacenter, you will have a comprehensive view from which to manage your Physical Layer Infrastructure.

studying spreadsheet

Vendor Agnostic

Better yet, our Cable Management Software Solution is totally agnostic. You will no longer be at the mercy of multiple vendors while trying to manage your PLi. Plus, our advanced architecture allows for optimal functionality.

Browser-Based Interface

Launch the web-enabled front end from any computer in the working environment. Your users are no longer restricted to a single workstation or console.

Unlimited Users

The Java-based middleware and relational database are installed on corresponding servers. Combined with a sophisticated role-based concept, you will be able to have any number of users or user groups working to support your PLi simultaneously.

Plan for Today, and Tomorrow

You can manage both your current IT infrastructure and its future evolution. With our planning function, you can simulate, schedule, and process changes. Now you can plan for success without the fear of unwanted surprises.

With our easy-to-use interface, you will have transparency for the management of IT, network infrastructures, data centers, and telecommunication. This level of data integration along with the comprehensive data model is absolutely unique in the software market.

Get a central resource repository for all your planning, fulfillment, cable networks, plant management, data center infrastructure management as well as IT infrastructure management, all in one place? It’s time to put down the spreadsheets and arm yourself with a tool that is uniquely designed to enable your success.

With our comprehensive software solution you will:

  • Have full transparency over your physical layer infrastructure, telecommunication network, and service resources.
  • Save money by using accurate service and infrastructure data for faster troubleshooting and repair.
  • Replace multiple spreadsheets with a single, centralized solution consisting of a single database repository system.
  • Have a command center to manage multiple campuses using WebGIS functionality.
  • Eliminate human error by having transparency throughout your whole physical layer infrastructure.

Our Solution features four standardized software modules that can be combined to handle all required tasks. These four core areas are:

  1. C base: The C base module combines all the important basic functions required for the deployment and administration of Command.
  2. C line: The C line module supports you in managing the complex structures that make up your IT and telecommunications infrastructure.
  3. C logic: The C logic area contains modules that allow you to depict the relationship between services and physical infrastructure as a basic service or end-customer service in a seamless manner.
  4. C gate: C gate is used to provide IT tools and software products from leading vendors via corresponding interfaces.
Communication Your Way

Unified Communication as a Service (UCaaS)

Whether you want a cloud-based communication solution for your business or you prefer the privacy of an on-premise approach, we have the Communication as a Service solution to meet your exact specifications. Whether you are a large enterprise or a thriving small business, we can design and implement the right communication strategy for you.

We are experts at providing Unified Communications (UC) solutions and leveraging the power of VoIP. Utilizing the unified communication model created by ShoreTel in 1998, we can seamlessly bring together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a seamless business environment.

Modular Architecture

Our modular architecture means you can run ShoreTel’s unified communications on our solid-state appliances, virtualized on your servers, or in a “mix and match” environment of both.


Whether you want to run centralized or distributed, we give you the flexibility to run your business phone system network your way. We can deliver every scenario from just the basics for a single location to a multisite contact center with CRM and desktop sharing. We can even deliver a fully hosted solution in the cloud. With brilliantly simple VoIP, PBX and mobile solutions tailored to your phone system needs, we strive to make UCaaS quick and easy for our customers.

You can choose from any of these expert solutions:

On-Premise IP PBX

Ideal for organizations that want hands-on control

Cloud-Based VOIP

For companies that want to get out of the business of running a phone system

Powerful Application Integration

Unify your phone systems with core CRM, ERP & other business applications.

Rich Unified Communications

Bring together voice, instant messaging, conferencing, mobility, presence, and collaboration to empower your employees.

Make Your Broadband Connections Fly

InSpeed Quality Service (IQS)™ delivers reliability along with clear voice and video while simultaneously making your cloud and hosted services run faster.

DAS - WLAN Enterprise Solution

Many companies are struggling to keep their cellular signal strong throughout the entire building. This is especially true for buildings that are five stories or taller. Modern construction elements such as glass and solar protection will effectively block cellular signals making consistent communication a challenge.

Distributed Antenna Systems (DAS) have become the standard for companies that want to provide cell phone reception and emergency radio signals. A distributed antenna system (DAS) is a shared-infrastructure or neutral host model for expanding a wireless network footprint. When properly deployed, it adds coverage and capacity in hard to reach areas. This results in increased quality without the need for capital investment to build your network system or manage additional infrastructure.

Turnkey Service

This is exactly where our DAS and WLAN enterprise solutions come in handy. Unlike other organizations, we are fully capable of designing, implementing and supporting these systems. We are not limited to any solution as we are capable of performing vendor agnostic tests.

With our proactive approach to design and implementation, we take the time to analyze your existing bandwidth and develop comprehensive heat maps with the help of AirMagnet Pro. This information is then used to create a layout based on the number of people you have and where they are located within the facility.

Custom Design-Build Solution

Armed with a clear picture of the problem we are trying to solve, we work with you to design a custom solution that meets your needs now with the capability of expanding as your business grows. Our skillful engineers will design and build a solution utilizing Aruba and Ruckus wireless systems.

With the world’s most powerful RF technology, Aruba WLANs deliver a predictable Wi-Fi experience in high-density mobile device environments. Personal mobile apps no longer adversely impact the performance of corporate mobile apps that are vital to your business.

Plus, the Aruba WLANs are BYOD-ready and use contextual data – user identity, device type, applications, and location – to enforce security and Quality of Service (QoS) policies. They can also be deployed with or without mobility controllers.

Heatmap Technology Indicates Coverage Gaps

If you already have a WLAN solution, we can provide a post-wifi inspection to indicate where coverage is lacking or interference is coming from neighboring companies.

Commercial Security Infrastructure (CSi)

Security has become a primary concern for businesses around the globe. As security concerns continue to grow in size and scale, the number of products on the market has also grown exponentially. As a result, it has become increasingly difficult to know what type of security system to choose. This is where our team of security experts can help.

Whether you are in need of Physical Security, Access Control, Video Surveillance or Intrusion Detection, we can meet all of your commercial security infrastructure needs. Regardless of the size of your organization, we can design and implement the optimal solution to meet your exact requirements. We offer corporate security services for a single site as well as enterprise and global solutions.

To ensure that we design and build the security system that exactly matches your needs we use a comprehensive, repeatable process. Our Design-Build approach includes:

  • Project Discovery
  • Engineering Design
  • Proposal Delivery and Review
  • Client Acceptance
  • Project Kickoff
  • Job Execution
  • Quality Control
  • Project Completion

Upon successful completion of the effort, we provide our clients with a full set of documentation along with as-built drawings. Moreover, you own the system, regardless of whether the solution is cloud-based or on-premise.


Sound Masking

Today’s busy offices are in a constant state of noisy communication. While this can be a great sign of productivity, it can also be a serious distraction to your employees. Furthermore, let’s not forget the lack of privacy that can go along with it.

Without some sort of ambient – or background – sound levels in your facilities your employees are often trying to work in a pin-drop environment. In fact, the background level in most offices is so low; you can easily hear conversations and noise from up to 50 feet (15 meters) away. These distractions make it difficult to concentrate. It takes more effort to focus, which tires you out, affects your mood and as a result your productivity.

If your facility struggles with lower productivity due to a lack of noise control and speech privacy, then let our team of experts help you solve this problem with a Sound Masking system.

What Is Sound Masking?

A sound masking system consists of a series of speakers installed in a grid-like pattern in the ceiling. There is also a control system that adjusts their zoning and output. The speakers are designed to gently distribute a background sound. This sound can be specifically engineered to cover up speech as well as general office noise that results from normal daily activities and exterior traffic flow. The result is that you can control the ambient level of sound in your facility.

How Does Sound Masking Work?

Simply put, any noises that are below the sound created by the sound masking system are covered up. For those noises that are above the background noise, their impact will be lessened because the degree of change between baseline and peak volumes is smaller. Similarly, conversations are either entirely masked, or their intelligibility is reduced, improving occupants’ privacy and decreasing the number of disruptions to their concentration.

It’s important to make sure that your new masking sound system is compatible with your workplace. It should be a comfortable sound that is as unobtrusive as possible. When properly installed, the sound masking technology will feature small adjustment zones with fine control over volume and frequency. Our engineers will be sure to give you a system that will easily blend into your environment.

The Benefits of our Sound Masking Systems include:

  • Noise control
  • Speech privacy
  • Improved productivity
  • Lower project costs
  • Facility flexibility
  • Quick ROI

We have experience installing systems in multiple types of locations including:

  • Auto Dealerships
  • Banks
  • Call Centers
  • High-Security Facilities
  • Hospitals
  • Hotels
  • Legal Facilities
  • Libraries
  • Military Facilities
  • Offices
  • Schools
  • Worship Spaces